DXRacer Canada INC. provides free shipping on all orders, and no minimum purchase is necessary.
DXRacer Canada INC. only has the capacity to ship orders within the continental Canada. We are also not able to offer shipping to any PO Boxes or APO addresses unless it is linked to a street address, because the Ground service we offer does require a street address to be provided. Notes: We may not able to deliver packages heavier than 40 lbs (18 kg) any further north than Whitehorse, YT and Yellowknife, NT from December to late May.
Please note that all orders placed before 10 am EST Monday – Friday will be processed and shipped that same day. All other orders will be shipped out on the next business day.
The free shipping we offer is for FedEx Ground. Under normal circumstances, please allow for up to 1 working day for your order to be processed and 2-5 working days for your package to be fulfilled and delivered, depending on your location.
Once your tracking number has been generated, it will be posted under the order information when you log into your account on our website. Please click on the My Order tab to obtain all of your order and tracking information so you can be aware of when to anticipate delivery.
The DXRacer Canada INC. ships all chairs in unopened boxes that come direct from our manufacturer so customers will receive their chairs in pristine condition. If you should receive a product that has been damaged while in transit please reach out to us at email@example.com and we will certainly be able to address your concerns.